Shipping policy

Shipping & Processing Policy

BBK CREATION products are made to order. Please allow 7–10 business days for production before shipping.

Business days do not include weekends or holidays. High-volume periods may require additional processing time.

Production time and shipping transit time are separate.

Rush production or delivery is not guaranteed. If you have a time-sensitive need, email shop@bbkcreation.com before placing your order.

Tracking & Transit

Tracking information will be provided after your order ships.

Delivery estimates shown by the shipping carrier are estimates and are not guaranteed by BBK CREATION.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

If you notice an error, contact us immediately. Address changes may not be possible after an order has shipped.

Packages returned because of an incorrect or incomplete address may require an additional reshipping charge.

Carrier Delays, Lost or Stolen Packages

Once a package has been accepted by the shipping carrier, transit and delivery are handled by that carrier.

BBK CREATION will assist by providing available shipment information, but carrier claims and investigations are subject to the carrier's policies.

Nothing in this policy limits rights available under applicable law.

Damage During Delivery

If your order arrives damaged, email shop@bbkcreation.com within 3 business days of delivery with your order number and clear photos of the item and packaging.