Shipping policy
All orders are created after order submission. Due to the time needed to complete the custom designs, please allow up to 7 to 10 business days for order processing. If items are needed sooner, please email us at Shop@bbkcreation.com to confirm that we are able to complete your order based on your timeframe.
Order confirmations are emailed after purchases are completed. Upon completion of order processing & shipping, the tracking information will be sent to the email you provide during check-out. Please ensure it is accurate. Orders are shipped via USPS and USP, and should arrive within 7 -10 business days after being shipped.
PLEASE NOTE: Items may take longer due to holidays, bad weather, or other circumstances beyond Bling Beauty & Kouture's control, as items are shipped by USPS AND UPS. **Also, Bling Beauty & Kouture is NOT RESPONSIBLE, NOR LIABLE for lost, damaged, or stolen items during transit.** However, we are able to replace items which are damaged or defective not due to shipping issues. Please send us a message at SHOP@BBKCREATION.COM with your order number and photos showing damage and we will ship you out a new item or issue a store credit.
Please ensure your shipping address is correct at checkout. If items are returned to us, shipping will need to be repaid for your items to be sent back out to your correct address. Once an item is shipped the shipping address CANNOT be changed and a new order must be created. If an item is lost in the mail and cannot be delivered, a new order must be made.
Bling Beauty & Kouture (BBK CREATION) is not responsible for any items after they leave our facility. If an item is lost in transit or cannot be delivered, the buyer must contact the shipping company to resolve any shipping issues and or file any claims with that shipping company so the item can arrive safely to them. Once it leaves our facility we cannot be responsible for any item not being delivered as it is then out of our hands and shipped to the address that was provided at checkout.
